# AI Software House that takes the repetitive work off your desk

> Every week your team loses hours re-typing data, preparing quotes and answering the same questions. We build AI agents and custom software for companies across Poland - with a guarantee on every system.

- **Canonical URL:** https://appwave.dev/en
- **Language:** en

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## Companies That Grow With AppWave

Law firms, accounting offices, e-commerce, agencies - businesses with repetitive processes that AI gave time back to. See who we've already helped.

- AI Automation
- Chatbots
- Machine Learning
- API Integration
- Workflow
- Data Analytics
- Consulting

## Tired of "just shipping code" and broken solutions?

You know the feeling when an agency does the bare minimum because "that is what the spec said"? We had enough of it too.

Most AI agencies deliver a system. We deliver understanding.

We're engineers and the makers of our own SaaS (BetterCX). You know exactly what we're building, why, and what it costs - at every stage. We don't disappear after launch - your business grows, and we grow with it.

### Custom software in 63 working days

A system that runs in production, not a demo that runs on your laptop. Fixed scope and a fixed date, agreed before anyone signs.

### AI agents with real integrations

An agent wired into your mail, CRM, calendar and documents. Written in Python rather than glued together in no-code, so it survives the first security review.

### AI automation for your company

Re-keying data, quoting and answering the same questions moves to a machine. Your team goes back to the work that needs a person.

### Your IT team from 3,875 PLN/mo

A subscription with no setup fee: building, support and fixes in one monthly figure. The cheapest way in if you would rather not start with a fixed project.

Not everything is worth automating. We'll tell you straight what to leave alone - even if it's a smaller project for us.

## Most of our clients build something of their own.

Dedicated systems and AI agents tailored to your processes - with a team that stays after launch and owns the outcome. And if you'd rather test us on something smaller first, there's BetterCX.

### A dedicated team builds your system

Software and AI agents designed around your processes - not a template. At every stage you know what we're building, why, and what it costs. We stay after launch, because a cheap agency leaves you with a system you don't understand - we don't.

### Prefer to start carefully? BetterCX

Our ready-made SaaS product - low cost, live in days. A good way to test the partnership on something smaller before you commit to a bespoke build. You scale it up to custom whenever you want.

## Case studies that delivered results

Selected AI, automation and custom software projects - with real numbers, not promises. See how we work and the impact our clients get.

- [An AI agent that checks math and physics homework - implemented within 14 days for the High School Graduates School](/en/portfolio/an-ai-agent-that-checks-math-and-physics-homework-for-the-high-school-graduates-school.md): High School Graduates' School – Dr. Łukasz Jarosiński · Online Education — The High School Graduates' School assigns homework after every class. We've created an AI-powered agent that grades math and physics assignments and identifies errors in reasoning.
- [AI-generated posts and graphics for Instagram and Facebook without team involvement—automation for an educational brand](/en/portfolio/ai-generated-posts-and-graphics-for-instagram-and-facebook-without-team-involvement-automation-for-an-educational-brand.md): Julita Habet · Online Education — An educational brand posts on Instagram and Facebook without any manual work: GPT writes the post, GPT Image creates the graphics, n8n coordinates everything, and Postiz publishes the post after approval.
- [An E-book Store from Scratch: Graphic Design, Discounts, Payments, and Secure File Delivery](/en/portfolio/an-e-book-store-from-scratch-graphic-design-discounts-payments-and-secure-file-delivery.md): Łukasz Kuciński - The Company as a Whole · E-commerce — A business consultant is publishing a series of 27 e-books. We built his online store from scratch: graphic design, product catalog, discounts, payment processing, and secure file delivery.
- [CMS-Based Wood Pricing Calculator - Website Redesign for a Building Materials Depot](/en/portfolio/cms-based-wood-pricing-calculator-website-redesign-for-a-building-materials-depot.md): Bieliński Lumber · Trade — The lumberyard used to quote prices for everything over the phone. We redesigned the website, integrated Strapi, and built a calculator within the CMS that calculates the order total based on the price list.
- [BetterCX - our proprietary SaaS platform for customer service automation](/en/portfolio/bettercx-saas-platform-for-customer-service-automation.md): AppWave - In-House Product · In-house product (SaaS) — We don't just implement AI for our clients. BetterCX is our own SaaS platform: AI chat, knowledge base, CRM integrations, and conversation analytics. It's live and in production, with paying companies.

## Average rating 5/5

See what our partners say

> I have their chatbot on my website, which collects leads, makes offers, responds to customers, and works (because I've lost count of how many other solutions I've had). I am one of those people who value good customer service, and here they have that rare talent for working with customers, where you feel that they really care about your success. They will implement, train, take care of integration, and be with you every step of the way. I recommend them to everyone.
>
> — Natalia Pietraszewska

> We've been working with AppWave for several months and are successfully using their solutions in many of our projects. We value their professionalism, flexible approach, and high quality of services. We definitely recommend the collaboration.
>
> — Jakub Górski

> We work with AppWave on developing AI solutions (including customer chats). Great communication, fast responses, and high flexibility in tailoring tools to our needs. We recommend them as a reliable technology partner.
>
> — Natalia Kalinowska

> Absolute professionalism and 100% understanding of the client's/company's needs. No unnecessary nonsense, solutions delivered on time and tailored to the needs and profile of the company.
>
> — Łukasz Arcab

> A great tool! BetterCX significantly improves customer service through the use of AI. Intuitive interface and real time savings. Highly recommend!
>
> — Mikołaj Sarnowski

> Amazing guys. The commissioned online store was up and running in just 2 weeks. Lightning-fast execution - no complaining, just getting everything done right.
>
> — Łukasz Kuciński

> As a client, I highly encourage consulting your project with the AppWave team and reaching for modern solutions that support your business.
>
> — Maciej Turski

> Wholeheartedly recommend! Working with AppWave is a pure pleasure!
>
> — Damian Malara

> Professional approach, very good communication with the team. Wholeheartedly recommend.
>
> — Łukasz Sarnowski

> Quickly built an agent for business purposes. Very good client communication.
>
> — Szkoła maturzystów Łukasza Jarosińskiego

## Meet the people, powering AppWave.

We're not a faceless agency. Behind every project are real people you work with directly - the ones who actually deliver your apps, AI and automations on time.

- Direct contact with the team
- Our own product: BetterCX
- A guarantee on every system

## Ready to outpace the competition?

Every month without automation is more team hours spent on work nobody needs to do by hand. Let us talk about how many of them you can get back.

- 5.0 / 5 - 15 reviews
- Uptime guarantee - if a system breaks, the fix is included, no extra charge.
- You talk to the owner, not a salesperson

## Questions & Answers (FAQ)

### What does a software house do, and how is AppWave different?

A software house builds custom software - applications, systems, automations. The difference is the approach: most AI agencies deliver a system and disappear. We deliver understanding. At every stage you know what we're building and why, and after launch we stay with you while you use it.

### How much does it cost to implement AI in a company?

It depends on what you want to achieve - and we tell you plainly before we start. The cheapest entry is BetterCX, our ready-made SaaS product. A dedicated IT team starts at 3,875 PLN/mo, and you can price it in seconds in our calculator. Larger bespoke projects are quoted after a free call - no hidden costs, no commitment.

### What is custom software and when is it worth it?

Custom software is a system built from scratch around your processes, rather than a ready-made tool you have to bend to. It's worth it when the way you work is your advantage and you don't want to hand it to a template - or when off-the-shelf tools simply don't do what you need.

### How can I use AI in my company?

Fastest wherever something repeats. A law firm hands AI the first-pass document review, an accounting office the re-typing of invoice data, e-commerce the customer questions and quoting. We start with one process that genuinely eats your hours, and measure the return from there.

### How are you different from a freelancer or a cheap agency?

Accountability for the outcome. A cheap contractor delivers a project and vanishes - leaving you with a system nobody develops anymore. We take responsibility for the solution working, and we're on the other end of the phone when the business changes. It isn't the cheapest - it's done once, well.

### What happens after launch - do you stay or disappear?

We stay. Launch isn't the end, it's the moment the system starts paying for itself. We grow it alongside your business, fix and add things as needs appear. Your business grows - and we grow with it.

### How long does implementation take?

First results - like a working AI agent on a single process - can be ready in a few weeks. Larger systems take longer, because slower means cheaper: we'd rather do it once well than fix it three times. You get a realistic timeline up front, with scope and price.

### Will I understand what you're building if I'm not technical?

Yes - that's the whole point. We explain every decision in plain language, no jargon: what we're building, why this way, and what it costs. You don't need to know code to know what you're paying for and what you're getting.

### What is an AI agent and how does it work in a company?

An AI agent is a system that performs specific tasks in your company 24/7 - answering customers, processing data, running repetitive processes. It learns continuously and connects to your tools (CRM, email, databases), so it works in the background while your team handles what needs a human.

### How does the “Your IT team from 3,875 PLN/mo” model work?

You get a dedicated, cross-disciplinary team (developers, AI specialists, PM) on a subscription. No hidden costs and no long commitments - each month you see progress, set priorities, and change the plan whenever you want. Price it instantly in the calculator.

### Who is the Cash + Equity model for?

For startups and founders with a strong product vision but a limited budget. We come in as a technology partner - building the MVP partly in exchange for equity, because we believe in what we build with you. We look for ambitious projects with real market potential.

### What technologies do you build with?

We don't start with “what should we build it in”. First we understand what your business needs to achieve, then we pick from proven technologies the ones that give the best result - fast, stable, and easy to maintain. We fit the technology to the problem, not the other way around.

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## About AppWave

AI software house from Łódź, Poland. We build custom AI software, automation agents and web applications. We co-create them with the client and guarantee every system we deliver.

- **Legal name:** AppWave sp. z o.o.
- **Address:** ul. Kolumny 147E/1, 93-611 Łódź, Poland
- **Phone:** +48 538 441 413
- **Email:** office@appwave.dev
- **Business hours:** Monday-Friday, 09:00-17:00
- [Free consultation](https://appwave.dev/en/appointment)
